Privacy Policy
Who We Are
Royal Life Centers LLC is an addiction treatment provider network, which operates both detox and treatment programs in multiple locations in the states of Washington and Arizona. This particular website exists to represent the entirety of the Royal Life Centers detox and treatment network. We offer a full continuum of care in the state of Washington across various facilities; our treatment offerings in Arizona include a sub-acute detoxification and residential inpatient level of care. Our website address is: https://royallifecenters.com. Royal Life Centers respects your privacy and any guests’ relationship with his or her health care providers to remain confidential. Personal information that we may collect is basic information that identifies you as an individual, including:- your name
- postal address
- email address
- date of birth
- telephone number
Health Information is also part of the Personal Information that we collect from Guests. Health Information is generally described as information that we collect, receive or create about a Guest and their healthcare. This Privacy Policy describes our practices in connection with information that we collect through your use of our services or website. You can visit this website at any time without providing Personal Information, however, the Site may collect information about your visit automatically as described below “Information We Collect Automatically.” By using the Services and/or the Site, you agree to the terms and conditions of this Privacy Policy. Royal Life Centers is a HIPAA-compliant addiction treatment provider. As a healthcare and substance abuse treatment provider, Royal Life Centers is legally required to protect your privacy of protected health information. If at any point you would like to inspect, receive a copy of, change, or remove your protected health information from our Electronic Medical Records System, you can enact that right by contacting our Medical Records department by sending an email with your request, 24/7 to info@royallifecenters.com. Our medical records department is open Monday-Friday, from 9am to 5pm Eastern Standard Time. Requests will be responded to in the order they are received.
This next section is taken from the U.S. Department of Health and Human Services and is included to provide you with transparent facts on exactly how the information we collect is protected.
What Information Is Protected
- Information your doctors, nurses, and other health care providers put in your medical record
- Conversations your doctor has about your care or treatment with nurses and others
- Information about you in your health insurer’s computer system
- Billing information about you at your clinic
- Most other health information about you held by those who must follow these laws
How This Information Is Protected
- Royal Life Centers LLC puts in place safeguards to protect your health information and ensure they do not use or disclose your health information improperly.
- Royal Life Centers LLC reasonably limits uses and disclosures to the minimum necessary to accomplish their intended purpose.
- Royal Life Centers LLC has procedures in place to limit who can view and access your health information as well as implements training for employees about how to protect your health information and HIPAA education.
- Any business associates of Royal Life Centers LLC also must put in place safeguards to protect your health information and ensure they do not use or disclose your health information improperly.
What Rights Does the Privacy Rule Give Me over My Health Information?
Royal Life Centers LLC complies with your right to:- Ask to see and get a copy of your health records
- Have corrections added to your health information
- Receive a notice that tells you how your health information may be used and shared
If at any point you would like to inspect, receive a copy of, change, or remove your protected health information from our Electronic Medical Records System, you can enact that right by contacting our Medical Records department by sending an email with your request, 24/7 to info@royallifecenters.com.
- Decide if you want to give your permission before your health information can be used or shared for certain purposes, such as for marketing
- Get a report on when and why your health information was shared for certain purposes
- If you believe your rights are being denied or your health information isn’t being protected, you can
- File a complaint with your provider or health insurer
- File a complaint with HHS
Your Health Information Privacy Rights
Learn how your health information is used and shared by your doctor or health insurer. Generally, your health information cannot be used for purposes not directly related to your care without your permission. For example, your doctor cannot give it to your employer, or share it for things like marketing and advertising, without your written authorization. You probably received a notice telling you how your health information may be used on your first visit to a new health care provider or when you got new health insurance, but you can ask for another copy anytime. Royal Life Centers LLC will not release any confidential information without written authorization beforehand. Let your providers or health insurance companies know if there is information you do not want to share. You can ask that your health information not be shared with certain people, groups, or companies. If you go to a clinic, for example, you can ask the doctor not to share your medical records with other doctors or nurses at the clinic. You can ask for other kinds of restrictions, but they do not always have to agree to do what you ask, particularly if it could affect your care. Finally, you can also ask your health care provider or pharmacy not to tell your health insurance company about care you receive or drugs you take, if you pay for the care or drugs in full and the provider or pharmacy does not need to get paid by your insurance company. Ask to be reached somewhere other than home. You can make reasonable requests to be contacted at different places or in a different way. For example, you can ask to have a nurse call you at your office instead of your home or to send mail to you in an envelope instead of on a postcard. (HHS). You can ask your provider or health insurer questions about your rights at any point. (Health and Human Services.) For more information on what HIPAA-Compliance means, please visit the Confidentiality Regulation FAQs. For more information on HIPAA compliance in situations of Sharing Information, please read this resource.For more information about what your rights are under HIPAA, please view this link.
Who Can Look at and Receive Your Health Information
The Privacy Rule sets rules and limits on who can look at and receive your health information To make sure that your health information is protected in a way that does not interfere with your health care, your information can be used and shared:- For your treatment and care coordination
- To pay doctors and hospitals for your health care and to help run their businesses
- With your family, relatives, friends, or others you identify who are involved with your health care or your health care bills, unless you object
- To make sure doctors give good care and nursing homes are clean and safe
- To protect the public’s health, such as by reporting when the flu is in your area
- To make required reports to the police, such as reporting gunshot wounds
Royal Life Centers LLC will only share protected health information from your medical record with other providers, entities, or individuals if you sign a release of information (ROI) for each party you wish to share information with. Additionally, guests at Royal Life Centers LLC can choose which protected health information (PHI) is shared with entities (if any), as well as have the right to discontinue his or her consent to release some or all confidential information to any receiving parties. In an emergency situation, defined as any situation that poses an immediate risk or threat of harm or injury to your life, our protocol at Royal Life Centers is to act immediately by dispatching the appropriate emergency services, followed by contacting the emergency contact that you indicated during your intake. Your health information cannot be used or shared without your written permission unless this law allows it. For example, without your authorization, your provider generally cannot:
- Give your information to your employer
- Use or share your information for marketing or advertising purposes or sell your information
Does HIPAA permit health care providers to share protected health information (PHI) about an individual who has mental illness with other health care providers who are treating the same individual for care coordination/continuity of care purposes? HIPAA permits health care providers to disclose to other health providers any protected health information (PHI) contained in the medical record about an individual for treatment, case management, and coordination of care and, with few exceptions, treats mental health information the same as other health information. Some examples of the types of mental health information that may be found in the medical record and are subject to the same HIPAA standards as other protected health information include:
- medication prescription and monitoring
- counseling session start and stop times
- the modalities and frequencies of treatment furnished
- results of clinical tests 1
- summaries of: diagnosis, functional status, treatment plan, symptoms, prognosis, and progress to date.
